Covid-19 Update

Last updated: 10th April 2020

Since mid-March, the Coronavirus has become an unprecedented global challenge that has significantly impacted all aspects of our daily lives, businesses and communities.

For us at Mystery Island Tours, this has meant the suspension of cruise lines visiting our country. Under the Covid-19 restrictions, all Vanuatu ports of entry are closed until further notice. At this time, there are currently no confirmed cases of Covid-19 in Vanuatu. We continue to watch this develop and keep updated through the Vanuatu National Disaster Management office’s Facebook page and the Vanuatu Ministry of Health – Health Promotions Facebook page. Most of the cruise lines which visit us come from Australia, where international cruise ships are banned until June 15th, 2020. In reality, we are not expecting to see any cruise ships visit our island until much later this year or quite possibly 2021, no one really knows at this stage. What we do know, is that we want to ensure Covid-19 does not come to Vanuatu.

In the meantime, we remain at home, safe and with our families.

Due to the extenuating circumstances surrounding Covid-19 we have had to in recent weeks issue many refunds and have currently refunded everyone booked on a tour with us sailing up until mid-June 2020. We have offered guests 100% refund in the form of 50% money back and 50% voucher which can be redeemed on a future booking with us up until the 31st December 2022. We want to take this time to thank those clients who have already rescheduled cruises and tours for later dates. This provides our team with a whole lot of hope.

We continue to support our team, organising essential supplies for them and their families. 

The community on Aneityum were under quarantine for 14 days after it was revealed that passengers on Voyager of the Seas tested positive to Covid-19. This ship visited Mystery Island for two days on the 11th and 12th of March 2020. Some members of the community were tested but tests results returned negative.

There is so much information out there in regards to Covid-19 and we recommend staying informed with trusted sources such as the World Health Organization

We truly look forward to the day when life returns to normal and we can share our beautiful island with all those who are passionate about cruising. We will need your support. As CLIA Managing Director Australasia Joel Katz stated a few days ago  “Cruising helps sustain jobs across a range of sectors – travel agencies, tour operators, guides, transport workers, hoteliers, maritime workers, technical suppliers and the many local food and wine providers who stock our ships”. There have not been many people not affected by this horrible situation. 

Take care, stay healthy and like the rest of Vanuatu we promise to keep Mystery Island beautiful for you.